Health Club Management Certification Program

Customer Service

Financial Management

Group Fitness Management

Membership Sales Management

Operations Facility Management

Personal Training Management

Membership Directors

General Managers Marketing Marketing Directors Membership Directors New Owners & Executives Profit Center Managers

Pricing Strategy: Unlocking Profit Psychology

Alan Leach

6 Lessons

Learn More: Pricing Strategy: Unlocking Profit Psychology
Facility & Operations Directors Fitness Directors General Managers Membership Directors Membership Sales Management New Owners & Executives Personal Training Directors Profit Center Managers

Sell Like a Pro: Borrowing Billion-Dollar Tactics from Biomedical Sales

Rachel Chonko

7 Lessons

Learn More: Sell Like a Pro: Borrowing Billion-Dollar Tactics from Biomedical Sales
General Managers Marketing Directors Membership Directors Membership Sales Management Owners & Executives

Membership Sales 101 — Aligning Process to Consumer Expectations

Scott Gillespie

Estimated Time: 55 minutes

5 Lessons

Learn More: Membership Sales 101 — Aligning Process to Consumer Expectations
General Managers Marketing Directors Membership Directors Membership Sales Management Owners & Executives

Cultivating a Sales-Driven Culture

Chris Stevenson

Estimated Time: 55 minutes

4 Lessons

Learn More: Cultivating a Sales-Driven Culture
General Managers Marketing Directors Membership Directors Membership Sales Management Owners & Executives Profit Center Managers

Sales Metrics & Member Retention — Driving Long-Term Growth with Data

Jarod Cogswell

Estimated Time: 55 minutes

4 Lessons

Learn More: Sales Metrics & Member Retention — Driving Long-Term Growth with Data
General Managers Group Fitness Directors Marketing Marketing Directors Membership Directors Owners & Executives

The Ultimate Guide to Fitness Marketing: From Strategy to Sales Execution

Club Solutions Institute

Estimated Time: 55 minutes

6 Lessons

Learn More: The Ultimate Guide to Fitness Marketing: From Strategy to Sales Execution
Customer Service Facility & Operations Directors General Managers Group Fitness Directors Marketing Directors Membership Directors Profit Center Managers

Building the Foundations of “Unbelievable” Service

Club Solutions Institute

Estimated Time: 55 minutes

6 Lessons

Learn More: Building the Foundations of “Unbelievable” Service
Customer Service Facility & Operations Directors General Managers Group Fitness Directors Marketing Directors Membership Directors Profit Center Managers

Beyond Basics: The Gemba Walk Blueprint for Flawless Member Journeys

Club Solutions Institute

Estimated Time: 55 minutes

3 Lessons

Learn More: Beyond Basics: The Gemba Walk Blueprint for Flawless Member Journeys